Get Help

Coordinated Entry

Get help from agencies that provide services in our 19 county area.

Call us: (615) 212-9780  |  Monday – Friday  |  9am – 4pm

Access Resources

Continuum’s of Care must establish a Coordinated Entry System (CES) that aims to increase the efficiency of the local homeless crisis response system and improve fairness, intentionality and ease of access to resources, including mainstream resources. A coordinated entry system is defined as a coordinated process designed to coordinate program participant intake, assessment, and provision of referrals, which covers the entire geographic area. It must be easily accessed by individuals and families seeking housing or services, well-advertised, and include a comprehensive and standardized assessment tool.

Coordinated Entry is a nationally recognized best practice for homeless housing and services that has been adopted by HUD and is required by the Homeless Emergency Assistance and Rapid Transition to Housing (HEARTH) Act as well as 24 CFR 578.7(a)(8) and HUD Notice CPD-17-01.

Service Goals

  • Reduce the burden on households experiencing a housing crisis
  • Identify for each person experiencing homelessness the most appropriate housing resource to facilitate a rapid and permanent resolution to their housing crisis
  • Prioritize the most vulnerable households for housing resources
  • Collect system-wide data to inform data-driven decision making at the CoC, organizational and project levels